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Navigating Surprises with Expectancy Violation Theory

Expectancy Violation Theory (EVT) delves into how unexpected behaviors in social and professional environments impact interactions. Originally focusing on personal space, EVT now explores various communicative actions. It's based on three core ideas: violation valence, communicator reward valence, and violation expectancy, which together determine the reaction to and outcome of the unexpected behavior. EVT sheds light on the dynamics of interpersonal relationships, workplace interactions, and the influence of cultural norms on expectations. Understanding EVT helps in better managing and responding to surprising actions, enhancing communication effectiveness across different settings.

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Expectancy Violation Theory: Navigating Social Interactions and Communication

Expectancy Violation Theory (EVT) is a communication principle that examines the way people react to behaviour that is unexpected from their peers in various professional and social situations. The theory was first developed in the early 1970s by Jud