Who is in your network?

It is so easy and a mistake that many physicians are making when it comes to #physician #surveys. This is when you are answering the negative comment, negative or offensive back. This isn’t going to help your medical institution to grow and to become successful.

The best way is to make sure that your answer isn’t negative or offensive in any way. As mentioned before, it is best to say that you are thankful for letting you know about the problem and that you understand exactly how they feel. This will make you look if you are taking your patient's satisfaction seriously.

For more information please visit: https://www.patienttrak.net/physician-transparency